Status & Support
This page does not publish live component-by-component uptime or incident history. For current operational questions, use the support paths below so we can give you an accurate update for your workspace.
For active incidents or launch-blocking issues
Contact support with the affected workspace, page, route, and approximate time of failure so the team can verify current health directly.
For billing or webhook delivery issues
Include the relevant tenant, request ID, event name, or payment provider so we can trace the exact workflow rather than guessing from a generic status page.
For planned maintenance questions
Reach out before a launch window and we can confirm whether any scheduled work or configuration changes affect your environment.
Confirm you are using the expected workspace URL and environment.
Retry the action with request IDs, timestamps, and screenshots ready.
Check whether the issue affects one user, one tenant, or all traffic.
Include webhook event names, payment provider, or room IDs when relevant.