VideoShop gives commerce teams a polished video widget, live queue routing, agent workspaces, and conversion analytics in one production-ready platform.
| Store | Status | Agents | Queue | Uptime | Actions |
|---|---|---|---|---|---|
| UrbanCart | Live | 8 | 3 waiting | 99.9% | |
| StyleBox | Live | 12 | 7 waiting | 99.8% | |
| HomeLane | Live | 5 | 1 waiting | 100% | |
| LuxeFit | Paused | 3 | — | 99.7% |
UrbanCart
Live
8 agents
99.9%
StyleBox
Live
12 agents
99.8%
HomeLane
Live
5 agents
100%
LuxeFit
Paused
3 agents
99.7%
3 waiting
12 active
Auto-ended
Dodo synced
Delivered
Trusted by commerce teams worldwide
See how teams replace fragmented support channels with one live commerce platform built for conversion.
See the full workflow
Launch a high-converting video channel with queue logic, team controls, analytics, security, and integrations already wired into the same operating model.
Customer, agent, room token, and reporting events move through a predictable lifecycle — so teams scale without manual handoffs.
The widget captures intent and pushes the request to queue with live position updates.
Agent app receives a real-time event and claims the request with permission checks.
Backend issues a short-lived call token and both parties join the room safely.
Session data, outcomes, and billing events sync back to dashboard analytics.
2.1×
Average conversion lift
vs. unassisted checkout
42s
Median queue-to-join
across active tenants
300+
Stores live
across 12 countries
99.95%
Platform uptime
measured monthly
Real humans on real channels — not ticket black holes. Our team helps you launch, route, and scale live commerce.
We ship roadmap updates, status transparency, and changelog entries so your ops team always knows what's coming.
Clear plan limits, no surprise overages on core features, and enterprise contracts when you need custom SLAs.
Prices shown in INR. Visit the full pricing page for currency switching, add-ons, and detailed comparisons.
Perfect for small businesses getting started
₹999/month
For growing teams with more demands
₹2,499/month
For medium businesses needing everything
₹4,999/month
One-time payment for current features. Lifetime access. Future upgrades & add-ons charged separately.
₹50,000 setup
“Video calls doubled our assisted checkout conversion within six weeks — without adding headcount.”
Anita Mehra
Head of Growth, UrbanCart
“Queue and agent routing cut wait time by 42%. Our team finally has one source of truth for performance.”
Rohan Sinha
Ops Lead, StyleBox
“The dashboard made performance reviews objective. Every agent knows exactly how they contribute to revenue.”
Neha Arora
CX Director, HomeLane Bazaar
Everything you need to know before launching live video commerce.
Start with one storefront, invite your team, publish the widget, and track every assisted sale from day one.